Stock Availability

We apologise if the product you have ordered is currently out of stock. We understand that this news may be disappointing, and we sincerely apologise for any inconvenience caused. At Kurato, we collaborate with talented creators who offer a unique range of products which are patiently handmade and often come in limited quantities. As we prioritise supporting independent makers, their limited stock levels can sometimes lead to products selling out quickly.

We strive to maintain accurate stock availability information on our platform. However, since our sellers also operate in various market stalls and sell on other platforms, there may be instances where a product becomes unavailable before the seller has a chance to update its status on Kurato. However a product may be available on back order as a made to order item even after it sells out, if you're lucky then if you check back in a few days it may be available.

Placing Large Orders:

If you would like to place a large order, exceeding quantities of 5 units for a specific product, we recommend contacting our dedicated Support team. They will assist you in managing your order process and ensure that your requirements are met. Even if the products are not immediately available in stock, our team will try to work with the sellers to arrange for additional stock to fulfill your order.

We value your understanding and patience in situations where products may be temporarily unavailable due to the diverse selling channels of our creators. If you have any further questions or need assistance, please don't hesitate to contact our Support team We are here to help and make your shopping experience with Kurato as enjoyable as possible.

Thank you for choosing Kurato.